Returns & Exchanges
At Harris Farm Markets, we are committed to providing you with the freshest seasonal produce and high-quality groceries. If you are not entirely satisfied with your purchase, we offer a straightforward process to resolve any issues with your order.
Report the Issue
Contact our Customer Success team within 24 hours of receiving your delivery or noticing a quality issue with your in-store purchase.
Provide Proof of Purchase
Submit a photo of the product in question along with your digital order confirmation or physical receipt to help us assess the concern.
Assessment and Approval
Our team will review your request to determine if the item is eligible for a refund, credit, or replacement based on our quality standards.
Resolution
Once approved, we will process your refund back to the original payment method or apply a credit to your account within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing